Professional Experience

With seven years of experience in Instructional Design, Content Writing, and Document Creation, my portfolio spans diverse sectors such as utilities at Unitywater, early childhood education at Goodstart Early Learning, and vocational education at TAFE Queensland. I specialise in designing learner-centric, effective and compliant training programmes that employ various methodologies, notably a blend of ADDIE and Cathy Moore’s Action Mapping.

The Core Expertise Demonstrated in My Contract Roles:

• Custom-Tailored Learning Experiences: Craft courses and modules that are meticulously aligned with Australian learning programme compliance and organisational policies.

• Lead the strategy, design, and delivery of impactful learning experiences that align with business needs, compliance, and innovation goals.

• Curate and manage LinkedIn Learning content and Learning Paths, aligned with technical, professional, and leadership development priorities across departments.

• Build and maintain a user-friendly SharePoint learning site to house SOPs, learning resources, job aids, and updates — accessible to all employees.

• Design and implement LearnUpon LMS learning pathways, combining internal and external content for onboarding, upskilling, and compliance.

• Draft initial content for internal and external training modules, enabling SMEs to enhance and approve, significantly reducing development time.

• Apply the full learning cycle — analysis, design, development, testing, launch, and post-launch monitoring — to ensure each module meets learning objectives and business impact targets.

• Translate technical content (e.g. MYOB Greentree, engineering procedures) into accessible, structured, and instructional formats for diverse learner groups.

• Support both internal teams and external clients with tailored eLearning and blended learning solutions.

• Leverage AI tools to automate training comms, personalise learner nudges, and support learning pathway engagement at scale.

• Publish monthly internal learning communications, showcasing team success stories, recommended learning, and upcoming opportunities.

• Play a strategic role in developing Mipac’s AI usage and governance policy, promoting ethical and secure integration of generative AI in learning workflows.

• Collaborate cross-functionally with Engineering, Finance, HR, and IT to ensure learning initiatives are fit for purpose and aligned with real-world tasks.

• Support change management during periods of organisational transition, including mergers and evolving business processes.